A very big thank you to PV-Plus for sorting out my Solar & Tesla Battery System! Unfortunately the company who originally installed my system a year ago went into receivership shortly after the install leaving me with an expensive system that was “intermittently” not working properly? I contacted Tesla who were involved in the installation as it was one of the first “Powerwall 2” systems to be installed in the UK. They were most helpful and concerned that I was not left with a system that didn’t perform the way it should! They put me on to PV-Plus who came out to inspect the system & then report back to Tesla. A few weeks later three engineers arrived to re-wire the battery system so as to enable the Tesla Powerwall to talk to the rest of the electrical components via an ethernet cable etc thus enabling the system to be monitored and remotely updated by Tesla on line. Their “trouble shooting” diagnostics were spot on and their work, quick, clean and tidy leaving me with a solar energy system that now works perfectly. They also followed the work up a few days later with a phone call to make sure all was OK…..and most importantly whenever you call them…..they always call you back!!
I can’t speak highly enough of their personal, proffesional service and will definitely use them again for any future maintenance work and have no hesitation in recommending them to friends and family!
Mr Kerry Pitter